Thank you for your time today! What happens next?

  • A sleep study device has been ordered and will be shipped via FedEx from a company called CleveMed. It should arrive in 2-6 business days. CleveMed will send you a text with tracking information. Note that the device return is through USPS, NOT FedEx.
  • Please wear the testing device the night you receive it, failure to do so may affect your claim.
  • Issues with the test the first night? Each device can be worn for a second night of testing. An extra battery is included in your test kit for this purpose.
  • Believe you have a technical issue or lost your return label? Call CleveMed at 844-753-3709 or email orders@clevemedsleepview.com.
  • Mail the testing device back to CleveMed through the US postal service (USPS) with the provided return shipping envelope on the day following your sleep study.
  • Once the device is returned to CleveMed, your sleep study will be interpreted by Dr. Lim, who is a board certified sleep specialist.
  • The report is made available to the evaluators at QTC, who will include it in your entire assessment package for your claim.
  • QTC will forward your sleep report to the VA/Medical Officer for your records once your claim has been finalized. At this point you can obtain your results and pursue any recommended treatments.
Please note that QTC, the clinical team at Dr. Lim’s practice (Redwood Pulmonary Medical Associates), Somnology, and CleveMed are not permitted to disclose your test results directly to you. You must work with the VA to obtain your results and further recommendations.
To obtain your results from the VA, call 1-800-827-1000 and ask for “health benefits advisors” to see if your report is available for review.

Alternatively, if you would like to seek treatment and follow-up care for your sleep disorder with the clinical team at RPMA, please call (650) 367-5636 to make an appointment. Dr. Lim holds a medical license in over 30 states and her team may be able to accept you as a patient, depending on your insurance.

Thank you again and be well,

Melissa Lim, MD, Chief Medical Officer, Somnology, Inc. and the Staff at RPMA